Case Study, Simulation and Pedagogy: Click here.

Course Media:

• Forecasting at Hard Rock (click here to view on YouTube)
  • Direct link: https://www.youtube.com/watch?v=80xVY0rURKc&feature=youtu.be
• Hard Rock Human Resource Strategy (click here to view on YouTube)
  • Direct link: https://www.youtube.com/watch?v=AiCExHCAh6Q&feature=youtu.be
• Hard Rock’s Global Strategy (click here to view on YouTube)
  • Direct link: https://www.youtube.com/watch?v=je39-uhPWCU&feature=youtu.be
• Managing Hard Rock’s Rock Fest (click here to view on YouTube)
  • Direct link: https://www.youtube.com/watch?v=nSUA7CLzNRg&feature=youtu.be
• Operations Management at Hard Rock Cafe (click here to view on YouTube)
  • Direct link: https://www.youtube.com/watch?v=lsWtwIcBBQg&feature=youtu.be
• Scheduling at Hard Rock Cafe (click here to view on YouTube)
  • Direct link: https://www.youtube.com/watch?v=MV3vT0PlDWU&feature=youtu.be
• Where to Place Hard Rock’s Cafe (click here to view on YouTube)
  • Direct link: https://www.youtube.com/watch?v=k25QBscFYQc&feature=youtu.be

Course Description (from Brooklyn College Website):

BUSN 3430 Operations Management

Study in managerial decision making to solve a wide range of operating management problems. Topics covered include: planning, evaluating, and control of operations; forecasting and inventory management; scheduling; project design and management; resource allocation; queuing models; quality of the work environment; and technological change. Design and implementation of management strategy will be emphasized through computer simulation, problems, and cases.