Textbook:

Operations Management

By Jay Heizer and Barry Render

10th Edition

Do not get the 11th edition since it is $275 and too expensive.

Pearson Prentice Hall Publishers

ISBN: 9780136119418

Search the book online using the ISBN.

Case Study and Pedagogy: Click here.

Course media:

• Forecasting at Hard Rock (click here to view on YouTube)
  • Direct link: https://www.youtube.com/watch?v=80xVY0rURKc&feature=youtu.be
• Hard Rock Human Resource Strategy (click here to view on YouTube)
  • Direct link: https://www.youtube.com/watch?v=AiCExHCAh6Q&feature=youtu.be
• Hard Rock’s Global Strategy (click here to view on YouTube)
  • Direct link: https://www.youtube.com/watch?v=je39-uhPWCU&feature=youtu.be
• Managing Hard Rock’s Rock Fest (click here to view on YouTube)
  • Direct link: https://www.youtube.com/watch?v=nSUA7CLzNRg&feature=youtu.be
• Operations Management at Hard Rock Cafe (click here to view on YouTube)
  • Direct link: https://www.youtube.com/watch?v=lsWtwIcBBQg&feature=youtu.be
• Scheduling at Hard Rock Cafe (click here to view on YouTube)
  • Direct link: https://www.youtube.com/watch?v=MV3vT0PlDWU&feature=youtu.be
• Where to Place Hard Rock’s Cafe (click here to view on YouTube)
  • Direct link: https://www.youtube.com/watch?v=k25QBscFYQc&feature=youtu.be

Course Description (from Brooklyn College Website):

BUSN 7230X Operations Management

Tools and techniques of operations research and decision sciences. Quantitative techniques used in business, accounting, and economics including project design and management, scheduling, forecasting, linear programming, inventory and queuing theory, applications of input-output methods.